MSPs
Use consistent supported asset and security workflows across authorized customer organizations.
FOR MSPs, MSSPs & IT SERVICE PROVIDERS
One Clearer View Across the Customers You Manage
GapSwift helps MSPs, MSSPs and IT service providers maintain authorized visibility across supported customer organizations while preserving customer-level separation through tenant-aware access controls.
Manage authorized customer organizations with consistent asset and security visibility while preserving customer-level access boundaries.
Authorized customer contextPermission-aware accessCustomer-level boundaries
Partner-oriented visibilityAuthorized scope
Partner / MSPWork from an authorized partner context.
Customer organizationsMove between customer organizations the user is permitted to access.
Consistent workflowsUse supported asset and security context while keeping each customer appropriately separated.
CUSTOMER ORGANIZATION CONTEXT
Maintain structured visibility across authorized customers.
Maintain structured visibility across authorized customer organizations from a partner-oriented GapSwift experience.
Give authorized MSP and partner users access to the customer organizations they manage while keeping customer data and access boundaries separated.
Partner → Customer hierarchy
Organization structureKeep customer-by-customer context clear.
Authorized switchingAccess only customer organizations permitted for the signed-in user.
AdministrationSupport organization administration through granular RBAC, custom roles and permission-aware access.
CUSTOMER SEPARATION & ACCESS
Keep customer context and authorization boundaries clear.
Customer organizations remain logically separated through server-side tenant controls, organization-scoped authorization and role-based access.
In practical terms, authorized users work within the customer organization and permissions assigned to them. Audit and history provide additional context around supported activity.
TENANT-AWARE
Customer context is enforced on the server.
ORGANIZATION-SCOPED
Authorization is evaluated for the applicable customer organization.
ROLE-BASED
Granular RBAC and custom roles govern supported actions.
AUDITABLE
Available history supports review of meaningful activity.
CONSISTENT SUPPORTED WORKFLOWS
Use familiar asset and security context across authorized customers.
Apply supported GapSwift asset and security workflows consistently across authorized customer organizations.
This supports consistent customer-by-customer understanding without implying that every technology or environment is automatically assessed.
PARTNER-TO-CUSTOMER JOURNEY
Manage customer context consistently while keeping each customer appropriately separated.
Move from the authorized partner relationship through supported asset, posture, finding and historical context for each applicable customer organization.
PARTNER / MSP↓AUTHORIZED CUSTOMERS↓ASSET INTELLIGENCE↓WINDOWS SECURITY POSTURE↓SECURITY GAPS↓VULNERABILITY INTELLIGENCE↓CYBER SCORE↓HISTORY / REPORTING
This is a customer-understanding journey across supported GapSwift context, not a claim that every aspect of an MSP customer estate is automatically managed.
POSTURE, HISTORY & CUSTOMER DISCUSSIONS
Keep high-level posture connected to supporting information.
View Cyber Score as a high-level indicator of observed security posture for the applicable authorized customer context, alongside underlying findings and evidence.
Use available findings, evidence, history and reporting to support customer discussions around observed security posture and changes over time.
Review applicable customer context
Understand supported findings and evidence
Consider observed posture and meaningful changes
Support informed customer discussions
FOR SERVICE PROVIDERS & PARTNERS
Support the teams responsible for authorized customer visibility.
MSSPs
Review supported customer asset and security context within assigned access boundaries.
IT Service Providers
Maintain customer-by-customer operational visibility within assigned permissions.
Technology & Service Partners
Work within authorized customer scopes while preserving customer-level access boundaries.
Partner Administrators
Support organization access through granular RBAC, custom roles and permission-aware administration.
SEE GAPSWIFT IN ACTION
See Authorized Customer Context in One Consistent Experience.
Explore how GapSwift brings supported Asset Intelligence and security context together for MSPs, MSSPs, IT service providers and partners.
Questions or want to learn more about GapSwift? Contact us at info@gapswift.com.